Shipping & Returns Policy

📦 Purrrfect Human – Trust the Process, Trust the Timing

At Purrrfect Human, we operate on a pre-order model, which means patience is key—just as faith teaches us to trust in divine timing.

“The Lord is good to those who wait for Him, to the soul who seeks Him.” – Lamentations 3:25

Our process is intentional. Every order is crafted with care and purpose, and we invite you to trust the journey as you would trust God’s timing.

đź›’ Pre-Order Process: How It Works

  1. You Place Your Order
    Once you submit your order, it enters a seven-day processing window. This period allows us to prepare and confirm all incoming orders before we move forward with production.

  2. Order Commitment After Seven Days
    After seven days, your order is final and non-refundable. At this stage, funds are allocated toward our trusted manufacturing partners, and materials are sourced. This helps us maintain quality and integrity in every product.

  3. Minimum Order Goal: 100 Hats
    We operate with intention and community support. Once we reach our collective goal of 100 Cool Cat Hat orders, our production vendor in China begins the 30-day manufacturing process.

  4. Production Timeline
    Your hat is not mass-produced—it’s made with intention. The production process takes approximately 30 days from the time the 100-order threshold is met.

  5. Updates Along the Way
    We believe in walking this journey together. Throughout the production process, we’ll keep you updated via email and go live regularly on Instagram (@ThePurrrfectHuman) and Facebook to share status updates, behind-the-scenes moments, and encouragement.

  6. Shipping to You
    Once production is complete and the hats arrive in the U.S., we immediately begin packaging and shipping your order. You’ll receive a tracking number in your inbox as soon as it’s on the way.

đźš« Returns & Refunds Policy

  • All orders are final after the initial 7-day grace period.

  • Once your order enters production, it cannot be canceled or refunded.

  • We do not accept returns or exchanges, except in cases of manufacturing defects.

  • If your item arrives damaged, please contact us within three days of receiving it and include clear photos so we can assess and resolve the issue.

⏳ A Community of Faith & Patience

Shipping times may vary slightly, but every drop is made-to-order with care. As we wait, we reflect. We’ll be sharing devotions, self-growth insights, and community messages throughout the pre-order cycle.

“For still the vision awaits its appointed time; it hastens to the end—it will not lie. If it seems slow, wait for it; it will surely come.” – Habakkuk 2:3

🙏 Thank You for Trusting the Process

We are more than a brand—we are a community of people who walk by faith, not by sight. If you have any questions, feel free to email us at thepurrrfecthuman@gmail.com or message us directly on Instagram (@ThePurrrfectHuman).

Your order is coming. Trust the process. Trust divine timing. And most of all—trust in yourself.