FAQ

Frequently Asked Questions 

Shipping 

What is a pre-order?

A pre-order is a way to reserve an item before it becomes available for regular purchase. You pay now to ensure that your item will be shipped as soon as it is in stock.

When will my pre-order be shipped?

Please refer to Shipping Policy and review our policy before ordering 

How much is shipping?

Shipping costs depend on your location and the weight of your order. You can see the exact shipping cost during checkout.

Do you ship outside of the United States?

Currently the Purrrfect Human ships only in the US for now. We plan on expanding and will provide updates.

Return Policy

What is your return policy?

We accept returns on most items within 7 days of receipt. Items must be unused and in their original packaging.

How do I return an item?

To return an item, please fill out the return form on our website or contact customer support.